Team & Testimonials

The McNeill Lowe & Palmer Team

Peter McNeill BSc (Hons) MRICS

Peter McNeill BSc (Hons) MRICS

Peter is a residential surveyor specialising in pre-acquisition surveys (with considerable experience in historic and Listed buildings), defects analysis, snagging list inspections and party wall work. He has lived and worked in the area all his adult life, and as a founding partner, has been with the practice since 2002.

Owen Flack BSc (Hons) MRICS

Owen Flack BSc (Hons) MRICS

Owen has been a Partner with the practice since 2007, having gained considerable skills and experience over the last 30 years in London and across the South East. He undertakes commercial and residential work, with wide ranging experience including pre-acquisition surveys, valuations,  dilapidations, Landlord & Tenant work, and expert reports.

Tim Palmer BSc (Hons) MRICS

Tim Palmer BSc (Hons) MRICS

Tim was a founding partner and has been with the practice since 2002. He has undertaken a range of professional work and amassed considerable experience over his 40 year career. He now works as a consultant, and concentrates on valuations and lease extension/enfranchisement work, including acting as an Expert Witness at the First Tier Tribunal.

Mark Lusted BSc (Hons) MRICS

Mark Lusted BSc (Hons) MRICS

Mark has been with us since 2017. Prior to his current employment he obtained experience with other surveying firms, and since being at McNeill Lowe & Palmer has developed skills in surveying and valuing residential properties and lease enfranchisement, as well as supporting team members with other residential and commercial services.

Secretarial Support

Secretarial Support

Our two secretaries, Liz and Lyn, have been with us since 2002 and continue to provide invaluable support.

Client Testimonials

McNeill Lowe & Palmer completed a Housebuyer Report for us when purchasing a property in Harpenden and we were really impressed with all aspects of the Service! Communications were very clear and timely, the site visit and report were completed very promptly and of good quality, and they later helped answer some follow-up questions we had based on the results of our environmental searches. All-in-all, very impressed and would thoroughly recommend!

JS Google Rating

Excellent service, swift, friendly and professional. Would absolutely recomend them.

JCD Google Rating

We both must express it’s been a total pleasure working with you Owen you made us feel at ease throughout the procedure and got us a fair result.


I want to say thank you so much for all your hard work (and I know it was hard) but also your support, you probably saved me a nervous breakdown.


We recently had a house survey completed by McNeill Lowe & Palmer. The report itself was very professional and returned on time. Advice and communications throughout was very good. Thanks.

DB Google Rating

Peter from McNeill Lowe & Palmer recently completed a survey on a house we are buying.  He was a pleasure to deal with, delivered a very thorough and professional report and happily took the time to answer my many questions.  He made some very clear recommendations, which we followed and we now feel confident and secure in our purchase.  An excellent service - thank you!

C Google Rating

Everything you would want from your surveyor; good initial consultation/advice process, quick response and always available for follow up questions and actions. Highly recommend.

PF Google Rating

Thank you so much for the survey. It was super informative! And extremely detailed.


I’m sure you will be as pleased as me to see the back of this case - well done Owen! Thank you for your work on our behalf; you’ve done a brilliant job for us and it is much appreciated.


Superb service that is totally hassle free. They took care of arranging access with the agents, completed the survey and produced a really comprehensive and clear report. They were professional and courteous throughout and I will definitely be using them again in the future.

AG Google Rating

Fantastic service! After a very detailed report they was able to go through any questions of the breakdown on the report! Not that you need to ask them much as the survey has everything covered! Couldn’t be more happy with their service and will be using them every time going forward! Thank you once again!

LT Google Rating

We have recommended Peter from McNeill Lowe and Palmer for many years after they carried out a survey for us when purchasing our house, and have since done party wall agreements, nothing was too much trouble. I would highly recommend Peter and the company McNeill Lowe and Palmer. Excellent Service

KG Google Rating

Peter McNeill is the consummate professional. I was really impressed by the service and the great care and detail that was put in to the excellent work that was produced.

NW Google Rating

faultless service. Tim handled a difficult lease extension for me. He made all the running, managed the whole thing with minimum fuss and cost. Would wholeheartedly recommend this company.

DE Google Rating

Mark came to my property to carry out a Valuation Report Survey in order for me to sell my property as it is a requirement by the Housing Association. I found him, honest and trustworthy. I would thoroughly recommend McNeill Lowe & Palmer's services to anyone who want someone you can trust!

TQ Google Rating

Owen Thank you so much for your kind email and more importantly guiding us through the maze of events which finally, after a battle of wills led to us settling our dilapidations costs. We got there in the end!!!!!


Hi Owen. Thank you so much for your help with this matter, I will make sure I recommend you to anybody that needs a surveyor.

LB Ltd

We've use McNeill Lowe and Palmer to survey each of our last three properties...  The service has always been excellent, they are friendly, efficient and precise. The information contained in the survey reports has been very useful indeed.  Highly recommended.

GJ Google Rating

McNeill Lowe & Palmer carried out a survey on a house I was buying in Harpenden. The report was excellent: comprehensive, detailed, clear and very helpful. As well as confirming the house was OK to buy, it gave me a very good list of items I should keep an eye on in my maintenance of the property. First class service all round and strongly recommended.

NH Google Rating

Excellent service. We were recommended by a friend and have found Peter to be thorough, helpful and a pleasure to deal with throughout.

SZ Google Rating

One aspect of your report that gave us great confidence was that it felt truly bespoke - not simply cut-and-paste. Your surveyor seemed genuinely interested in our house, caring enough to add an insightful point of view to their clear, objective advice. We would recommend your company without reservation. Mr MW

MW Google Rating

I requested some search and survey work to be carried out on our home and land.  I had little success elsewhere getting the proper advice.  I was recommended to McNeill Lowe Palmer.  I met with Owen and Peter and they were very polite and knowledgeable helping ensure that they could provide what I needed.  The follow up was prompt and the fees as per their original estimate.  Overall pleasant experience. Would recommend.

ER Google Rating

Peter has carried out a number of surveys for me over the years and I have always found the advice given to be very thorough and I would highly recommend McNeill Lowe and Palmer.

SN Google Rating

I have know Peter Mcneill personally and professionally for over 17 years.  Last year Peter acted on behalf of myself and my neighbour to draw up a party wall agreement.  Peter offered expert advice in an extremely prompt and professional manner which was fair and balanced to both parties.  I would not hesitate in highly recommending Peter and the wider company of Mcneill Lowe and Palmer.  Top notch service.

NW Google Rating

We recently used this company to carry out a survey on a property looking to purchase.  From the outset Peter McNeill was clear and concise with the services they offered, and was professional and warm in his approach. Once the level required was agreed, we awaited the report. Based on his thorough review of the property, several additional points we had not been aware of came to light. Because of this we were able to go ahead with the property purchase, fully aware of the issues and reassured on those we had questioned, supported with a fully bound, photo assisted report on both soft and hard copy for our reference.McNeill Lowe and Palmer have a strong reputation that is well deserved. They provide a service that is excellent and professionally driven, without compromising on the personal element.  We would not hesitate to recommend and/or use their services in future.

J & L R Google Rating

McNeill Lowe & Palmer carried out a specialist survey on a listed building for me pre-purchase. I was extremely impressed with the level of detail and advice given and now feel much more equipped to manage the restoration of the building. Highly recommended.

TQ Google Rating

I was introduced to McNeill Lowe & Palmer by a neighbour. I dealt directly with Peter whom I have found incredibly helpful, efficient and transparent. This was impressive considering our tight timeline and over the Christmas break. Very impressed.

BD Google Rating